Applicability with regard to deliveries between bouFFante.com and the consumer.
A) On all offers, orders and agreements of Bouffante.nl are at the exclusion of any other general terms and conditions of delivery these general delivery conditions (hereafter: delivery conditions) apply.
B) The placing of an order implies that you have accepted the applicability of these terms and conditions of delivery in accordance with the "Distance Purchase Act" between consumer * and bouFFante.
* Consumer: the natural person who does not act for purposes related to his trade, business, craft or professional activity
C) The provisions in these delivery conditions can only be deviated from in writing, in which case the other delivery conditions remain in full force.
D) All rights and claims, as stipulated in these terms of delivery and in any further agreements on behalf of Bouffante.nl, are also stipulated for the benefit of intermediaries and other third parties engaged by Bouffante.nl.
Offers / agreements
A) All offers from Bouffante.nl are without obligation and Bouffante.nl explicitly reserves the right to change the prices.
B) An agreement is only concluded after acceptance of your order by Bouffante.nl. Bouffante.nl is entitled to refuse orders or to attach certain conditions to the delivery, unless expressly provided otherwise. If an order is not accepted, Bouffante.nl will notify this within 5 working days after receipt of the order.
Payments and prices
A) Payment is made in advance on the basis of the agreement.
B) The stated prices for the offered products and services are in euros, including VAT and excluding shipping costs, unless otherwise stated or agreed in writing, subject to typing errors.
C) Payment is made as indicated during the purchase process.
A) The delivery time specified by Bouffante.nl is only indicative and runs from the moment the payment is received by Bouffante.nl. Orders are delivered as quickly as possible. ALL ARTICLES ON THE SITE ARE IN STOCK, in principle Bouffante endeavors to place orders placed before 17:00 on a working day that same day.
For exceptional cases, the statutory delivery deadline of 30 days after receipt of the order, after this period you have the right to terminate the purchase for free, the already paid amounts are fully refunded. Exceeding any delivery term does not entitle you to compensation. Bouffante will provide further information about delivery times on the internet site. Such information is only indicative.
Complaints and liability
In the context of the Distance Selling Act, the consumer is entitled to a 'cooling-off period' of 7 working days after delivery of the product when making purchases via the Internet, bouFFante uses 21 days. Within this period, a product may be returned without giving any reason, whereby the customer himself must pay the postage costs for the return. If an order is refused at the door, then all (shipping) costs incurred by us will be charged at all times. When you have come up with an order made through our site and wish to return the goods, do so immediately after receipt. Because shipping is always done at the expense and risk of the sender, the package must be properly packaged and sufficiently franked (insufficient postage is already refused by PostNL). When the returned goods are complete, in original / undamaged packaging and unused, we will refund the purchase price you paid as soon as possible (but no later than 30 days) to your account. For quick settlement, always include a copy of the purchase invoice / confirmation email with the mention 'cancellation' and your bank or giro account number.
Consequences of applying the return right:
In case of correct application of the return right, both parties are obliged to reverse the mutually performed performances. If the buyer can not return the received product, only partially or in a deteriorated condition, he will have to compensate the depreciation. However, this does not apply if the depreciation can only be attributed to checking the received product, as would have been possible in a store, for example. The buyer may limit the risk of impairment if he does not take the goods into use and omits acts that affect the value of the product.
If it transpires within a reasonable period that the buyer has received a wrong or defective pruduct, this must be reported to bouFFante.nl within a reasonable time after discovery, the buyer is obliged to inspect the delivered goods immediately upon receipt and any defects immediately apparent. in writing or by email to the customer service of bouFFante.nl
Orders / communication
A) For damages, misunderstanding, delays or inadequate delivery of orders and announcements as a result of the use of the internet or any other means of communication in traffic between you and Bouffante.nl, or between Bouffante.nl and third parties, insofar as they relate to on the relationship between you and Bouffante.nl, Bouffante.nl is not liable, unless and insofar as there is intent or gross negligence of Bouffante.nl
A) Without prejudice to the other rights to which it is entitled, in the event of force majeure Bouffante.nl has the right, at its own discretion, to suspend the execution of your order, or to dissolve the agreement without judicial intervention, such by you in writing. to communicate and this without Bouffante.nl being obliged to pay any compensation, unless in the given circumstances by standards of reasonableness and fairness would be unacceptable.
B) Force majeure means any shortcoming which can not be attributed to Bouffante.nl, because it is not due to her fault and not under the law, legal act or generally accepted for its account.
A) If you provide Bouffante.nl with an address in writing, Bouffante.nl is entitled to send all orders to that address, unless you provide Bouffante.nl with a written notice of another address to which your orders are to be sent.
B If Bouffante.nl allows deviations from these terms and conditions for a short or longer period of time, tacitly or otherwise, this shall not affect its right to demand immediate and strict compliance with these terms and conditions of delivery. You can never assert any right on the grounds that Bouffante.nl applies these delivery conditions smoothly.
C) If one or more of the provisions of these delivery conditions or any other agreement with Bouffante.nl may conflict with any applicable legal provision, the relevant provision will lapse and will be replaced by a by Bouffante.nl to determine new legally permissible comparable provision.
Applicable law and competent court
A) All rights, obligations, offers, orders and agreements to which these delivery conditions apply, as well as these delivery conditions, are exclusively governed by Dutch law.
B) All disputes between the parties will only be submitted to the competent court in Rotterdam and if the competent judicial authority is not located in Rotterdam then the competent court in the Netherlands